General

• Adding contacts to lists

  Learn how to add contact information to contact lists in Trustmary.Some readers

• Improving email deliverability (DKIM, SPF, & DMARC)

  Avoid emails going into the spam folder by learning which factors affect email deliverability, and how you can improve it.Few readers

• How to create custom fields

  Learn to create and manage custom fields in Trustmary, and how to use them with your contacts and reviews.Few readers

Surveys

• Adding a copy button for easier third-party review collecting

  This article shows you how to add a copy button to your thank you page for third-party review collection to make it easier for the respondent to give a review.Featured

• How to make multi-language surveys

  Set your survey's languages and translations.Few readers

• Sending a survey with SMS

  Getting started To start sending surveys via SMS, you will need to have a payment card added to your account. See our help article on how to do this. This feature is also only available in the EU/EEA area and the UK. Sending SMS to numbers from other locations is not supported. Creating a new message Start by navigating to Messages on the blue navigation bar on the left (or bottom on mobile) and once there, clickiFew readers

• Survey answer segmentation with parameters

  Use parameters in survey URLs' or embed codes to segment the answers.Few readers

• How to add rules to survey forms

  Note: This help article applies to Custom Surveys. The default rules can't be freely modified with the template surveys. About rules Adding rules is a nifty way of adding more functionality to your surveys. By adding rules you can customize how the pages and questions appear depending on how the respondee answers. The most common use case for this is to show a certain page or additional question only when the respondee gives a high (or low) enough score in a previous question. AFew readers

• Collecting Google reviews with Trustmary

  Learn how to collect reviews for third-party services together with Trustmary reviews.Few readers

• Collecting third-party reviews with Trustmary

  Learn how to collect reviews for third-party services together with Trustmary reviews.Few readers

• Share your survey via email

  This article shows you how to send your surveys via email.Few readers

• How to export survey answers as a spreadsheet

  Learn how to export your answers from your survey forms onto a spreadsheet.Few readers

• How to restore a previous version of your Survey

  This guide applies to Custom Surveys available on our paid plans. See our Pricing page for more information. Quick steps Select Version History on the drop-down menu at the top of the Survey Editor. Select the desired version in the Version History menu. Click on Restore Version to restore the Survey to its previous state. Walkthrough Start by navigating to SFew readers