Adding a copy button for easier third-party review collecting
This article shows you how to add a copy button to your thank you page for third-party review collection to make it easier for the respondent to give a review.FeaturedAdding rules to survey forms
Note: This help article applies to Custom Surveys. The default rules can't be freely modified with the template surveys. About rules Adding rules is a nifty way of adding more functionality to your surveys. By adding rules you can customize how the pages and questions appear depending on how the respondee answers. The most common use case for this is to show a certain page or additional question only when the respondee gives a high (or low) enough score in a previous question. ASome readersSurvey languages & translations
Set your survey's languages and translations. Start by navigating to Surveys on the navigation bar and selecting a survey. In the survey editor, click on Settings in the top bar and from the menu that pops up, scroll down to find the Languages menu. In thSome readersAdding contacts to lists
Learn how to add contact information to contact lists in Trustmary.Some readersSending a survey with SMS
Send your survey from Trustmary to your contacts via SMS Note: You will need a credit card to send SMS messages. Click here for instructions on adding a payment card. Currently SMS sending is supported to EU/ETA and UK numbers only. Creating a new message Start by navigating to Messages on the blue navigation bar on the left (or bottom on mobile) and once there, clicking Create new message. (https://storage.crisp.chat/users/helpdesk/website/f2a206ded5480000/fcd0fdd9-7759-479c-Few readersCollecting Google reviews with Trustmary
Learn how to collect reviews for third-party services together with Trustmary reviews. Start by navigating to Surveys and opening a survey form by clicking it or creating a new one by clicking the Create survey button in the top-right. Once in the survey editor, click on Review Platforms. Here you can see all of your connected Google Business Profiles, for which you cFew readersSurvey answer segmentation with parameters
Use parameters in survey URLs' or embed code to segment the answers.Few readersShare your survey via email
This article shows you how to send your surveys via email.Few readersHow to create custom fields
Learn to create and manage custom fields in Trustmary, and how to use them with your contacts and reviews. What are custom fields? Custom fields are a way to store additional information related to your contacts. The field and the included information is included with the contact in question, and can therefore also be attached to a review given by this contact. Some common use cases for the fields are to bring in information about a product the contact has bought, the sales rep who has closedFew readersHow to export survey answers as a spreadsheet
Learn how to export your answers from your survey forms onto a spreadsheet. Start by navigating to Surveys opening a survey form which has answers on it. On the form, jump to the Results tab, and then to the Responses tab. There you'll find a button for exporting the results. The export includes all data collected with the form, which includes scores and answers.Few readersCollecting third-party reviews with Trustmary
Learn how to collect reviews for third-party services together with Trustmary reviews. Start by navigating to Surveys and opening a survey form by clicking it or creating a new one by clicking the Create survey button in the top-right. Once in the survey editor, click on Review Platforms. Here you can see all of your connected third-party review sources, for which youFew readers