Importing reviews from Airbnb
Importing your Airbnb reviews to Trustmary.
Santeri
Last Update منذ شهرين
Quick steps
- Get your review URL from your review platform.
- Go to Platforms in Trustmary, and select your platform.
- Connect the platform and import reviews.
Start importing reviews by navigating to the Platforms section from the navigation bar on the left.
![](https://tawk.link/63c911a247425128790e845b/kb/attachments/HWdbTzWK1p.png)
Connecting the platform
In the import section, click on the Airbnb button to open up the import panel.
![](https://tawk.link/63c911a247425128790e845b/kb/attachments/ASKzrNraSH.png)
In the panel, paste the URL of your Airbnb page. You can see an example URL under the text field for reference. Click Connect to start the import.
![](https://tawk.link/63c911a247425128790e845b/kb/attachments/FkKXT-EDnY.png)
Wrapping up
With the paid plans, Trustmary will update the reviews for you from Airbnb once a day or whenever you click the Import reviews now button. In our free plan the reviews are only imported as a one-off when connecting the review platform, meaning the import happens only once.
Note that the initial review import can take a couple of minutes depending on the amount of reviews. The import only brings in the reviews themselves, not the answers to those reviews.