Importing reviews from Google

Importing your Google reviews to Trustmary.

Santeri

Last Update 2 months ago

Getting started

Start importing reviews by navigating to the Platforms section from the navigation bar on the left. 

Finding your business

In the review import view, click on the Google button to bring out the business search. When you've found your business, click Connect to start importing reviews.


If you can't find your business through the search, you can always retrieve your reviews by signing in to your Google Business Profile.  

Wrapping up

With the paid plans, Trustmary will update the reviews for you from Google once a day or whenever you click the Get reviews button. In our free plan the reviews are only imported when connecting the review platform, meaning the import happens only once. 


Note that the initial review import can take a couple of minutes depending on the amount of reviews. The import only brings in the reviews themselves, not the answers to those reviews.


If the button turns red and is unable to fetch the reviews, just click on it again to retry the import.

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