Importing reviews

Import your reviews to Trustmary from outside services.


Last Update 19 days ago

Start importing reviews by navigating to the Platforms section from the navigation bar on the left. 

Google reviews

In the review import view, click on the Google button to bring out the business search. When you've found your business, click Connect to start importing reviews.

If you can't find your business through the search, you can always retrieve your reviews by signing in to your Google Business Profile.  

With our free plan, the reviews will be imported only once when first connecting the platform.


In our paid plans, Trustmary will update the reviews for you from Google once a day or whenever you click the Import reviews now button. 

Facebook reviews

In the review import view, click on the Facebook button to bring out the sign-in menu. From there, click Import from Facebook to sign in and start the import.

Reviews from other platforms

You can also import reviews from G2, Capterra, Tripadvisor, Yelp, Google Play,, Airbnb, and Trustedshops. 

In the import section, click on the service you would like to import reviews from. 

Then, paste the URL from which you want to to import the reviews into the Address text field, and click Connect. The initial review importing can take a couple of minutes. 

Importing from a spreadsheet

On the Review Import page, start by clicking the Import manually button.

This opens up a file import flow, in which you can either copy data from a spreadsheet or upload a file for automatic processing. Whichever you choose, in the next step you will need to specify the data types of the columns on your spreadsheet (e.g. reviewer's name, the review itself, etc.).

Once you've selected data types for all the columns, check that everything looks right in the Preview field, and click Import x reviews

After the import is done, you'll see a page that tells you how many reviews were created, and a button to take you to these reviews.

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