Adding rules to survey forms
Learn how to create rules for the questions and pages of your surveys.
Santeri
Last Update en dag siden
Note: This help article applies to Custom Surveys
About rules
Adding rules is a nifty way of adding more functionality to your surveys. By adding rules you can customize how the pages and questions appear depending on how the respondee answers.
The most common use case for this is to show a certain page or additional question only when the respondee gives a high (or low) enough score in a previous question.
Adding rules
Open your survey, and click on the three-dot menu on any of the pages on the left. From the drop-down menu, click on Rules.
The rules menu will pop up on the right side of the editor. This is where you can set the rules for your questions and pages.
The basic principle here is that the rules should always be set on the question you want to show or hide, not the one that triggers the rule.
In the example below, Page #2 is only displayed for the respondee if their answer on the first question (star rating) is greater than 3 (4 or 5).
Additionally, you can also set multiple conditions for one question or page with the AND/OR operators. In the example below you have two star rating questions, and rules on them determining when the second page is displayed.
