What are widget views?

Learn how the widget views are counted, and what they consist of.


Last Update vor 25 Tagen

About widget views

Widget views are a metric in Trustmary that tracks how many times a widget's code has been loaded on your website (and in turn, how many requests are made to our servers). So, basically everytime anyone visits your site and loads the widget, one widget view is counted towards your limit.

If the limit is reached, the widget is simply hidden behind a banner until the limit resets, and no reviews or information is lost. Once the limit resets, the widget appears again automatically.

Checking your widget view limits

To see how much of the monthly view limit has been used, navigate to your Trustmary Dashboard page at app.trustmary.com. In there, at the top of the page, you'll find information and shortcuts to various parts of the service.

Look for the one that reads Widget views this month. This is where you can see how many widget loads there have been in the current month. Below the numbers and the heading you can also see the date when the limit will reset (the same day each month).

You can also see your limits in the top of the navigation bar on the left:

Having trouble?

Wondering why you've hit your widget view quota so fast? Check out these tips to help you figure out what happened.

  • Install location & targeting. Check the install location of your widget. If you've accidentally installed the widget so that it loads on all the pages of a site (rather than a single page), the views might be depleted quicker. Such a case could be, for example, if the widget is installed to the website's footer and is visible on all pages.
  • Your widget views. Your actions in for example the widget installation process can also affect the limit, as the widget is usually loaded multiple times while installing it. Check the limit the following month after it resets to see if they're still depleted quickly.
  • Number of sites. If you have a widget in multiple locations, they usually get more total views. If you're hitting the limits and want the widgets to be visible for longer, try to narrow down the amount of pages the widgets are on.
  • Number of widgets. All widgets count towards the same limit, so naturally if you have multiple widgets installed, the limit is probably reached faster. Try to narrow down the amount of widgets to make the limit last longer.

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