Survey languages & translations

Set your survey's languages and translations.

Santeri

Last Update 8 mesi fa

Start by navigating to Surveys on the navigation bar and selecting a survey.

In the survey editor, click on Settings in the top bar and from the menu that pops up, scroll down to find the Languages menu. 

In the Languages menu you can add translations to the survey from a variety of premade ones, or create a translation yourself. The topmost translation, which is marked with a star, is the default language of the survey (though a language is automatically selected depending on the respondee's browser language). The languages can be rearranged by dragging and dropping.

If you'd like to create a translation yourself, click on Create a language.


This opens a window in which you can customize all the default text in your survey. Near the top of the window, you can set a Name for the language, select the language (ISO) code and select a source language.


The source language is useful for example if you would like to localize the survey for a specific dialect of English. This way you only need to change the words or sentences that are different from the base language.

Which language does the user see?

When you have multiple languages in a survey, the system will automatically try to show the questions in the language that is selected in the user's browser. If that particular language isn't available, it will select the default language set for that survey.


The user can always select their desired language manually from the Languages menu in the top right corner. 

Language selection logic

The conditions by which the language is chosen for a survey are

  1. Previously selected language. This information is stored in the user's browser.
  2. Language preselected in URL. This is also called preselecting a language, about which you can learn more below.
  3. Browser language. The language selected for the user's browser (parsed from navigator.language)
  4. Default language of the survey. The default language set for the survey in the survey editor.

The app checks the conditions in this order. If you run into trouble with the language selection, check these steps.

Preselecting a language

You can also override the browsers preferred language by preselecting the language for the user in the survey link.

This is done by adding ?lang= and the preferred language code to the survey link, as seen in the examples below. 

Available languages and their language codes are:

  • English = en
  • Deutsch = de
  • Norsk = no
  • Suomi = fi
  • Italiano = it
  • Français = fr
  • Español = es
  • Eesti keel = et
  • Svenska = se
  • Nederlands = nl

Still need help? Message Us