Adding logic to survey forms

Learn how to create logic for the questions and pages of your surveys.

Santeri

Last Update 7 maanden geleden

About logic

Adding logic is a nifty way of adding more functionality to your surveys. By adding conditions you can customize how the pages and questions appear depending on how the respondee answers them.


The most common use case for this is to use show a certain page or question only when the respondee gives a high enough score in a previous question.

Adding conditions

Start by navigating to Manage pages on a survey, clicking on the three dots next to a page, and selecting Logic in the drop-down menu. 

The basic principle here is that the condition should always be set on the question you want to show or hide, not the one that triggers the condition.


In this example, we've set some logic to show the review page only when the NPS is 7 or higher. To do this, we've selected the NPS question and the greater than operator with the score of 6. As you set the condition, you can see a dark bar appear on top of the page or question that shows a summary of the logic. 

You can also set multiple conditions for one question or page with the and/or operators. 

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