Quick steps

Get your review URL from your review platform.
Go to Platforms in Trustmary, and select your platform.
Connect the platform and import reviews.

Start importing reviews by navigating to the Platforms section from the navigation bar on the left.

Connecting the platform

In the import section, click on the Capterra button to open up the import panel.


In the panel, paste the URL of your Capterra page. You can see an example URL under the text field for reference. Click Connect to start the import.

Wrapping up

With the paid plans, Trustmary will update the reviews for you from Capterra once a day or whenever you click the Import reviews now button. In our free plan the reviews are only imported as a one-off when connecting the review platform, meaning the import happens only once.

Note that the initial review import can take a couple of minutes depending on the amount of reviews. The import only brings in the reviews themselves, not the answers to those reviews.

Updated on: 19/02/2025