Importing reviews from Capterra
Importing your Capterra reviews to Trustmary.
Santeri
Last Update há 2 meses
Quick steps
- Get your review URL from your review platform.
- Go to Platforms in Trustmary, and select your platform.
- Connect the platform and import reviews.
Start importing reviews by navigating to the Platforms section from the navigation bar on the left.
![](https://tawk.link/63c911a247425128790e845b/kb/attachments/mhJzAutPF_.png)
Connecting the platform
In the import section, click on the Capterra button to open up the import panel.
![](https://tawk.link/63c911a247425128790e845b/kb/attachments/OSNT0FCCOC.png)
In the panel, paste the URL of your Capterra page. You can see an example URL under the text field for reference. Click Connect to start the import.
![](https://tawk.link/63c911a247425128790e845b/kb/attachments/mdTJYMs3gu.png)
Wrapping up
With the paid plans, Trustmary will update the reviews for you from Capterra once a day or whenever you click the Import reviews now button. In our free plan the reviews are only imported as a one-off when connecting the review platform, meaning the import happens only once.
Note that the initial review import can take a couple of minutes depending on the amount of reviews. The import only brings in the reviews themselves, not the answers to those reviews.