FAQ

Quick answers to the most frequently asked questions

Santeri avatar
20 articles in this collection
Written by Santeri

Is it possible to have multiple organizations under one subscription?

Santeri avatar
Written by Santeri
Updated over a week ago

How does deleting contacts work?

Santeri avatar
Written by Santeri
Updated over a week ago

Where is my data processed?

Learn more about where (geographically) your data is stored and processed.
Santeri avatar
Written by Santeri
Updated over a week ago

Can I transfer data from Trustmary to my CRM?

Santeri avatar
Written by Santeri
Updated over a week ago

I can't find my API keys

Santeri avatar
Written by Santeri
Updated over a week ago

How do I upgrade my subscription plan?

Learn how to upgrade your plan and compare the features of different plans.
Santeri avatar
Written by Santeri
Updated over a week ago

Can I use a debit card instead of a credit card?

Santeri avatar
Written by Santeri
Updated over a week ago

How is the answer count measured in reports?

Explaining the logic behind answer counts.
Santeri avatar
Written by Santeri
Updated over a week ago

When does the message limit reset?

Learn about the logic behind message (email) limits.
Santeri avatar
Written by Santeri
Updated over a week ago

Can I hide Trustmary's logo from my widgets?

Santeri avatar
Written by Santeri
Updated over a week ago

How do I unsubscribe from weekly reports?

Take a look at this article, if you would like not to receive a report every week.
Santeri avatar
Written by Santeri
Updated over a week ago

How do the message tokens work?

Learn how to use the message tokens in Messages.
Santeri avatar
Written by Santeri
Updated over a week ago

How can I customize the email embed?

How to customize the colour and texts of the email signature embed
Santeri avatar
Written by Santeri
Updated over a week ago

How do I analyze the conversion data?

Santeri avatar
Written by Santeri
Updated over a week ago