Start by navigating to Reviews via the navigation bar. In reviews, click on the Import button in the top right of the section.
Finding the URL & importing
In the Review import section, click the Add button under Capterra reviews.
This opens up a window with a text field titled Address (URL). To get the reviews from your Capterra page, you will need the URL of the page. As an example, you can see Trustmary's corresponding URL under the text field.
After you have found the right URL, just paste it into the text field and click Save to start the import.
After this, Trustmary will update the reviews for you from Capterra once a day, or whenever you click the Fetch reviews button. Note that the initial review import can take a couple of minutes depending on the amount of reviews.
If the button turns red and is unable to fetch the reviews, just click on it again to retry the import.