Start importing reviews by navigating to the Sources section from the navigation bar on the left.
Finding the URL & importing
In the import section, click on the Capterra button to open up the import panel.
In the panel, paste the URL of your Capterra page. You can see an example URL under the text field for reference. Click Connect to start the import.
After this, Trustmary will update the reviews for you from Capterra once a day, or whenever you click the Get reviews button. Note that the initial review import can take a couple of minutes depending on the amount of reviews.
If the button turns red and is unable to fetch the reviews, just click on it again to retry the import.