To use this type of integration, you will need a Zapier account. For sign up and log in, visit Zapier.com. If you have questions regarding Zapier itself, please consult the Zapier help documentation page.
About Zapier integrations
In this guide, we will be taking a look at integrating CloudTalk and Trustmary via Zapier. Before you start creating integrations with Zapier, we recommend you take a look at our general Zapier integration guide to learn how the basic process of integrating your apps works with Zapier.
Trigger events (from CloudTalk to Trustmary)
Having CloudTalk as the trigger in Zapier enables you to transfer data from CloudTalk to Trustmary. When using CloudTalk as the trigger in Zapier, you will have access to trigger events that can be used to launch the set functions. The full list of triggers can be found below.
Action events (from Trustmary to CloudTalk)
Having CloudTalk as the action in Zapier enables you to transfer data from Trustmary to CloudTalk. When using CloudTalk as the action in Zapier, you will have access to several action events that can be set for the app to perform when triggered. The action events include for example Create or Update Activity, Create Contact, and Send SMS. The full list of actions can be found below.