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About Zapier integrations
In this guide, we will be taking a look at integrating Teamwork Desk and Trustmary via Zapier. Before you start creating integrations with Zapier, we recommend you take a look at our general Zapier integration guide to learn how the basic process of integrating your apps works with Zapier.
Trigger events (from Teamwork Desk to Trustmary)
Having Teamwork Desk as the trigger in Zapier enables you to transfer data from Teamwork Desk to Trustmary. When using Teamwork Desk as the trigger in Zapier, you will have access to several trigger events that can be used to launch the set functions. The trigger events include for example New Customer, New Ticket, and Thread Edited. The full list of the triggers can be found below.
Action events (from Trustmary to Teamwork Desk)
Having Teamwork Desk as the action in Zapier enables you to transfer data from Trustmary to Teamwork Desk. When using Teamwork Desk as the action in Zapier, you will have access to several action events that can be set for the app to perform when triggered. The action events include for example Create Ticket, Add Reply to Ticket, and several different Searches. The full list of the actions can be found below.