> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.trustmary.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Overview of automations


> Check out our new surveys with built-in automations for an even easier automation setup!

### Edit draft tab

When you create an automation or select an existing one, you're directed onto the **Edit Draft** tab of the automation. Here, you can edit the automation itself, including triggers, steps, messages, and some more minute settings. For more on how these functionalities work, check out our guides on [how to create an automation](https://trustmary.tawk.help/article/creating-automations) and [how to send reminders with automations](https://trustmary.tawk.help/article/sending-reminders-with-automations).

![](https://storage.crisp.chat/users/helpdesk/website/5dd4159768826800/2f9519ca-19f4-4ad8-b91f-60c077_17fwk2r.png)

### Contacts tab

In the contacts tab you can see all the contacts the automation was triggered on and their current statuses. For example, if the automation ran normally on a contact, the status is shown as **Complete**, with a green check mark.

If there were any problems with running the automation, you can get more information about this by clicking on the contact and inspecting the **Events** section.

![](https://storage.crisp.chat/users/helpdesk/website/ba3c3ef29762a000/16e6c7b5-18a0-430b-9985-61a92f_1skjiia.png)

### Summary tab

The summary tab shows an overview of the automation. Here you can see recent contacts, the amount of contacts and their statuses, and the structure of the automation (triggers and steps).

![](https://storage.crisp.chat/users/helpdesk/website/9d6019b461359000/c0c6dc87-b8b4-48d5-8a19-f44871_14x8kgd.png)