> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.trustmary.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# LiveAgent integration with Trustmary

Learn how to integrate Trustmary and LiveAgent by using Zapier.

> To use this type of integration, you will need a **Zapier account**. For sign up and log in, visit [Zapier.com](https://zapier.com/). If you have questions regarding Zapier itself, please consult the [Zapier help](https://zapier.com/help) documentation page.

About Zapier integrations

In this guide, we will be taking a look at integrating LiveAgent and Trustmary via Zapier. Before you start creating integrations with Zapier, we recommend you take a look at our general [Zapier integration guide](https://help.trustmary.com/en/article/introduction-to-zapier-integrations-1bl47jf/) to learn how the basic process of integrating your apps works with Zapier.

Trigger events (from LiveAgent to Trustmary)

Having LiveAgent as the **trigger** in Zapier enables you to transfer data from LiveAgent to Trustmary. When using LiveAgent as the trigger in Zapier, you will have access to trigger events that can be used to launch the set functions. The list of triggers can be found below.

![](https://storage.crisp.chat/users/helpdesk/website/826cdc1e45bea000/ea3e9ae6-0db0-4904-9e8d-0da84c_1h4e6qg.png)

Action events (from Trustmary to LiveAgent)

Having LiveAgent as the **action** in Zapier enables you to transfer data from Trustmary to LiveAgent. When using LiveAgent as the action in Zapier, you will have access to **action events** that can be set for the app to perform when triggered. The full list of actions can be found below.

![](https://storage.crisp.chat/users/helpdesk/website/5e6e872ffdb8880/81acd142-1e02-4693-a832-76cdf6_1mkiwro.png)