> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.trustmary.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to import reviews from Facebook


# Quick steps

1. Make sure your Facebook account has **access** to the page you're importing reviews from.
2. Go to **Review Connections** in Trustmary, and select Facebook.
3. **Connect** the platform by following the prompts, and import reviews.

Start importing reviews by clicking **More** from the navigation bar on the left, and then **Review Connections**.


![](https://storage.crisp.chat/users/helpdesk/website/-/b/8/0/8/b8083cc0c8b32000/navmorereviewcon_5c0q99.png)

### Connecting the platform

In the platforms section select Facebook, and from the drawer that opens, click on **Connect to Facebook**.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/8/0/8/b8083cc0c8b32000/reviewconnections_1fr3g8s.png =800x461)

Follow the prompts on the popup to connect your Facebook page to Trustmary.

![](https://storage.crisp.chat/users/helpdesk/website/2847c90c81b30e00/65508fb4-a41b-479a-9375-58228f_1t1fo30.png)

### Wrapping up

With the paid plans, Trustmary will update the reviews for you from Facebook once a day or whenever you click the **Import reviews now** button. In our free plan the reviews are only imported as a one-off when connecting the review platform, meaning the import happens only once.

Note that the initial review import can take a couple of minutes depending on the amount of reviews. The import only brings in the reviews themselves, not the answers to those reviews.